I need a solution

Hello we are using SEMP .x in a Windows 2008. In the same we have also the SQL 2008 where the db of symantec is configured.

When we try to in the we have:Unexpected server . In the scm-server-1.log i have the following lines:

2018-08-23 17:54:19.042 THREAD 23 SEVERE: Trying to connect database…
2018-08-23 17:55:08.247 THREAD 56 SEVERE: SEM: Connect to database failed
java.sql.SQLException: SEM: Connect to database failed
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:392)
at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:66)
at java.util.logging.Logger.log(Logger.java:616)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:271)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:252)
at com.sygate.scm.server.servlet.StartupServlet.destroy(StartupServlet.java:454)
at org.apache.catalina.core.StandardWrapper.unload(StandardWrapper.java:1486)
at org.apache.catalina.core.StandardWrapper.stopInternal(StandardWrapper.java:1847)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:232)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5707)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:232)
at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1591)
at org.apache.catalina.core.ContainerBase$StopChild.call(ContainerBase.java:1580)
at java.util.concurrent.FutureTask.run(FutureTask.java:2)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:341)
… 16 more
2018-08-23 17:55:08.450 THREAD 56 SEVERE: ClientTransportHelper> cleanupAuthFile>> ClientTransport is not started or initialization failed.
2018-08-23 17:55:19.105 THREAD 23 SEVERE: Trying to connect database…
2018-08-23 17:55:28.918 THREAD 56 SEVERE: 
 
If i try to login with SQL Management Studio to the sem5 database with windows authentication is ok. Also we made a reset of the windows user in our AD today. Maybe is related to this ? Please any help ?
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